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Stalker Services mainly uses Mac numbers and portal URLs for activation. Mac number always starts with numbers and letters 00:1A:79. If your device has another Mac number You will need to install an app to use these services. Service Support APPs like STB Emulator app, Minsitra app and Smart STB app. Please note all services will not work on ministra app. If not sure, contact us for more set-up information on live chat before purchasing.